Bending & Processing Machine Comprehensive Service Packages

Steel rule processing & bending die making equipment

We have it covered when your covered!

We know how vital it is to keep your costs down and production running smoothly. Therefore to help our customers we are lending a helping hand and are now offering a responsive and reliable support service to all of our automatic die shop clients.

With Partwell you can now rest easy in the knowledge that with one simple phone call we can organise delivery of any spare parts for any steel rule processing and bending machine, as well as providing technical support. We can also plan machine servicing and repairs through trained engineers.

Whatever happens you have our full support!

Level  1 - Telephone support contracts

Perfect for trouble shooting, diagnostics and general advice.

Get the help you need, when you need it quickly and easily with our established dedicated telephone support service. For an annual fee you can get an unlimited amount of telephone support for ALL of your Serviform and Easybender machines, no matter how many! This is the most economical way to get an unlimited amount of support from our team and give you the peace of mind that whatever happens you are just a phone call away from getting the help you need.

Level 2 – Comprehensive service contracts

  • Full annual service & priority Support
  • Inspection, clean and diagnostics
  • Unlimited telephone & remote desktop support
  • Discount on replacement parts
  • Scheduled preventative maintenance
  • Individual Machine Monitoring Service registering wear and tear observations
  • Back up of software files and safe storage by Partwell

As a level 2 support contract holder you can take advantage of our priority support, service and inspection solutions and also save money on replacement parts. We help you prevent potential problems whilst also supporting you and reduce your costs if problems occur. We know that one solution does not suit all businesses, therefore, this service is tailor made.

Level 3 – One off service, repair or remote assistance

Hourly rate for labour and travel, no mileage rates.

For a no obligation quotation please contact the Die Making service and repair department directly on 01254 295705 or email info@­partwell.­com

7th November 2013, 12:20